To put it bluntly, property management as we all know it today needs a change.
There’s far too many property manager “horror stories” out there for us to deny it. Stories like the property manager who…
…took weeks to replace a heater (right in the dead of winter)…
…needed to be pestered constantly to send owners their rent checks…
…price gouged consistently on maintenance and didn’t really do enough
to justify their fees…
…was rude and took forever to respond back to tenant concerns…
As two realtors who have experience managing our own properties and working with other property managers ourselves, we’ve encountered stories like this more times than we care to count.
And that’s why we decided to team up to create MerGo – as the modern, updated approach to property management in the Boston area.
By not only managing your property and dealing with maintenance, but also helping you optimize your property to earn as much on it as you can, treating your tenants like people, auditing your insurance policy, providing lawyer-reviewed leasing documents, and more, we’re here to make that much-needed change in the property management industry.
Today, we manage over 150 properties in the Boston, Brookline, and Cambridge area and help owners turn their properties into the most profitable passive-revenue-generating investments they can possibly be.
When I first brought Nate & the MerGo team onboard in September 2017, the properties were in really rough shape, as they had been neglected for the past several years. Nate and his team’s hard work, expertise, commitment and vision have helped transform a once inefficient and stagnant business into one with tremendous potential.
In addition to great day-to-day property management, MerGo has spent countless hours identifying inefficiencies, exploring cost-effective solutions, and providing thorough projections along with sound advice. If you are looking for a quality management company to help maximize potential and give you peace of mind knowing that your property is being managed properly, I highly recommend MerGo.
Meet Mergo’s founders: Nate & Luke
Nathaniel Gopen – Founder & Head of Property Management
Certified Realtor &
IREM Certified Property Manager
Nate comes from two generations of real estate investment and property management expertise, and he’s been in the industry himself for almost a decade. After buying and managing his first 5-family property 7 years ago, Nate found that there were a lot of problems with the “big” property management firms in Boston. And so, he decided to expand into a property management company centered on customer service and doing much more than just “maintaining the property.” Nate is a certified realtor and holds a certification that 90% of other “property managers” in Boston don’t: Institute of Real Estate Management (IREM) Certified Property Manager.
Luke Merchant – Founder & Head of Brokerage
Certified Realtor & Broker
Coming from a background in real estate brokerage, Luke teamed up with Nate to change the status quo of property management by creating Mergo. Thanks to his background in real estate brokerage, Luke has a keen understanding of the Boston area market and thus can advise you on your rental prices, find and screen potential tenants, and even help you buy or sell properties if you need to.
Meet the rest of the MerGo team & a few of our vendors
Pat – Customer Service Operations Manager
Coming from an extensive background in customer service (in other words, you know she’ll treat your tenants well!), Pat is here full-time to handle all tenant communication, maintenance facilitation, and scheduling.
Claudia
Claudia is MerGo’s full-time cleaner, specializing in detailed work and going above and beyond to make sure each apartment is clean and ready for the next tenant. She also works to maintain all common areas at the properties we manage. Her team is very consistent in its performance, which is something the MerGo Group and its clients value highly.
Marcio – Head of Maintenance
Marcio, MerGo’s Head of Maintenance, handles an entire crew of construction workers, electricians, plumbers, and carpenters ready to help your tenants and improve your properties as needed. There is no job, regardless of size, that Marcio and his team can’t handle!
Lorean – Bookkeeper
Lorean has extensive expertise in property management software and bookkeeping, and therefore handles all bank reconciliations, rental income, and accounts payable and receivables.